Professional Services Engineer, Bucharest/Romania

Job Reference Number: Jinny49

Department: Professional Services

Location: 6-6A Calea Vitan, 10th Floor, Bucharest Sector 3, Romania

Position Overview: Deployment or upgrade of Jinny products (onsite and remotely)

Key Responsibilities:

  • Building and configuring new systems for deployment at customer sites (Staging)
  • Deployment of new/upgraded solutions within the operators’ network (onsite and remotely)
  • Project implementation at customer sites (Hardware installation, Product integration/configuration and testing)
  • Project reporting and site documentation
  • Logging and tracking project issues using the Jinny Helpdesk logging tool
  • Writing technical operations and customer facing procedure documents
  • Writing Unix Shell scripts

Key Requirements:

  • University graduate, Computer or Telecoms engineer degree
  • Minimum of 1-2 years in an IT / Telecoms Support or Operations role
  • Working knowledge of Unix OS system administration, networking and Database admin (Linux and Mysql an advantage)
  • Solid understanding of mobile network protocols (e.g. SS7, IP, SMPP & SNMP), infrastructure and architectures
  • Good troubleshooting skills
  • Excellent communication skills. Good listener. Team player. Positive attitude is a must. Able to keep a good relation with customers. Flexible and cooperative
  • Fluency in English (verbal and written) communications is essential (an additional language is an advantage)
  • Able to work under pressure and be quality oriented
  • Willing to travel extensively on company business.

Applicants:

Interested candidates must be smart and solution driven and willing to contribute immediately and be capable of learning quickly in a fast changing business environment.

The appointed individuals will be offered an attractive remuneration package, which will reflect the importance of this position.

Applicants should email a detailed curriculum vitae, in strictest confidence to Corina Tudose quoting the Job Reference Number and the position title.

PLEASE NOTE: Only short listed candidates will be contacted.