Solutions

Missed Call Notification

The Missed Call Notification solution increases call completion by reporting missed calls to the called party using SMS. The notification message includes the calling number, the number of missed calls and the date and time of the call. A call may be missed if the subscriber is in a low coverage area, has the mobile switched off, is busy with another call or does not have voicemail activated. Missed Call Notification can also be used to screen calls whereby the subscriber diverts all calls to the service, receives notification about each call and decides which callers to call back. Missed Call Notification is also useful when roaming as the caller will hear a "subscriber unreachable" message and will know the subscriber's status. The MCN subscriber can then call back if it is necessary.

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Key Benefits:

  • Better transparency of callers for the subscriber;
  • Increases the possiblity of call management whilst unreachable;
  • Increases ARPU by converting missed calls into potential billable revenue for the operator;
  • Allows call screening.

Key Features: 

  • SMS Notification; 
  • One-touch callback; 
  • User defined language; 
  • Notification grouping; 
  • Scalable, distributed architecture; 
  • GSM/GPRS/EDGE/UMTS/TDMA/CDMA; 
  • ISUP/ISDN support; 
  • T1/E1 network connections.
 
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Solutions