Missed Call Notification is a highly scalable solution addressing the issue of missed calls in a mobile network. With Missed Call Notification, an SMS can be sent informing the subscriber of the callers number and other information about the call such as date, time and the number of times the caller has tried to reach the subscriber. When the handset is reactivated or returns to a network coverage area the system will immediately send a notification of all missed calls to the subscriber. Missed Call Notification is based on Jinny’s Media Resource Server which is a next generation middleware solution enabling you to add a number of other call completion and media products easily once you have made the initial investment. This allows you to share components, centralise functions and reduce complexity and costs while at the same time allowing you to introduce new services with a speedy time to market, keeping your customers satisfied.
Missed Call Notification Architecture
- Increase ARPU and message revenue – The conversion of all missed calls into potential billable revenue increases ARPU. An additional revenue boost can be sought from the steady stream of Missed Call Notification SMS traffic
- Reduce churn through increased customer satisfaction – Provides transparency around all calls made to a subscriber’s handset and facilitates call screening leading to increased customer satisfaction
- Improve productivity for business users – Productivity is enhanced by keeping business users advised of all calls made to their handsets when they are out of reach